Refund policy

All jewelry purchases are FINAL SALE. Due to the nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed.

DAMAGED OR DEFECTIVE ITEMS

We carefully inspect each order before it is shipped. If your jewelry arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery with clear photos and/or video of the item and packaging.

If the issue is determined to be our fault, we may provide a repair or replacement at our discretion.

Damage caused by improper use, accidents, water exposure, chemicals, pulling, bending, or normal wear and tear does not qualify for a refund, replacement, or repair.

CUSTOMER ACKNOWLEDGEMENT

By placing an order, you acknowledge that you have read, understood, and agreed to our No Refund Policy.

ALL SALES ARE FINAL.

Thank you for supporting our jewelry business and allowing us to create beautiful pieces for you!